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FACULTY AND STAFF

RESOURCE GUIDE

FOR

STUDENTS WITH DISABILITIES

 

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Disability Support Services (DSS)

 

Tel:  (714) 992-7270

Fax:  (714) 992-7498

TTY:  (714) 992-7221  

http://dsp.fullcoll.edu


Acknowledgement

 

 

Resource Guide Contributing Writers and Researchers:

 

Hannah Chang

Lynette Pratt

 

 

The handbook documents were adapted from the following institutions:

 

California Community College’s Chancellor’s Office

California State University, Fullerton, Faculty and Staff Handbook

California State University, Long Beach, Disabled Student Services’ Faculty Handbook

College of Alameda, A Faculty Guide to Working with Students with Disabilities (2005)

Cuyamaca College, The College Student With a Disability: A Faculty Handbook (1998)
De Anza College, Student with Disabilities:  Faculty and Staff Resource Guide

Foothill College, Information for Faculty

MiraCosta College, Faculty Handbook for Students with Disabilities

Mt. San Jacinto College, DSP&S Faculty Handbook

Ohio State University, Instructor Handbook:  Teaching Students with Disabilities

Riverside Community College District, DSPS Faculty Handbook

Saddleback College, Partnership:  A Faculty Guide to Special Services

 

 

                                                                                                                                                                                                                                          

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Table of Contents

 

Acknowledgement................................................................................................................... i

 

Table of Contents.................................................................................................................... ii

 

Message from the President..................................................................................................... 1

 

Introduction from the DSS Coordinators.................................................................................. 2

 

Disability Data on California Community College Students........................................................ 3

 

Philosophy and Mission........................................................................................................... 4

 

Legal Foundations for Academic Accommodations.................................................................. 4

 

Services Provided to Eligible Students...................................................................................... 7

 

Educational Accommodations and Standards............................................................... 9

Instructor's Role in Providing Accommodations............................................................ 11

 

Process for Students to Receive Services................................................................................. 12

 

Summary of Rights and Responsibilities.................................................................................... 13

Rights and Responsibilities of Students with Disabilities................................................. 13

Students' Rights to Confidentiality..................................................................... 13

 

Faculty Rights and Responsibilities............................................................................... 13

College Rights and Responsibilities............................................................................... 14

DSS Rights and Responsibilities................................................................................... 14

Using Universal Design Principles in Instruction......................................................................... 15

 

Appendix A 

Web Accessibility Guideline..................................................................................................... 17

 

Appendix B

Frequently Asked Questions.................................................................................................... 18

Appendix C

Resources............................................................................................................................... 21


Message from the President

Fullerton College is strongly committed to maintaining an environment that guarantees students with disabilities full access to its educational programs, support services, and facilities.

Throughout its history, Fullerton College has prided itself on an exemplary compliance record, in relation to Sections 504 and 508 of the Rehabilitation Act of 1973. These mandates provide that no qualified disabled person shall, on the basis of disability, be excluded from participation in, denied the benefits of, or otherwise be subject to discrimination under any academic program, activity or service.  These Acts have been strengthened and extended through the adoption of the Americans with Disabilities Act of 1990 which mandates equal access and treatment of persons with disabilities by all public entities.

Under the current regulations, academic institutions are expected to modify academic requirements and practices, as necessary, to accommodate qualified students with disabilities.  Common accommodations include testing accommodations (i.e. length of time or format), reader services, sign language interpreters, tape recorders or other adaptive and assistive technology.

The dedicated professionals in the Disability Support Services office are eager to assist both students and faculty in establishing the appropriate learning environment and academic adjustment. Disability Support Services certificated staff can prescribe academic adjustments for all students who have been certified as having a disability.  I am confident that together management, faculty and staff will continue to work closely for the benefit of all students, including students with disabilities.

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Sincerely,



Kathleen Hodge
President, Fullerton College

 

 

 

 

 

 

 

 

 

 

 

 

Introduction from the DSS Coordinators

 

Dear Fullerton College Administration, Faculty and Staff:

Welcome to the second edition of the Fullerton College Resource Guide for working with students with disabilities. It is filled with valuable information to assist all staff in providing services and accommodations for students with disabilities.
  The guide was developed to provide information and references for faculty and staff to interact effectively with students with disabilities.  Additionally, the expectation of the guide is to help faculty and staff meet the legal obligations of providing students with equal access to content and materials for student success.

 

The handbook will introduce some strategies and best practices, such as the application of universal curriculum design which can enhance instruction for all students.  It is important that faculty and staff collaborate with students to find solutions to situations encountered in the classroom or outside of the classroom with regards to his or her disability.  Collaboration can be facilitated by providing information about services to students, such as, including a statement on the syllabus about educational accommodations and the available services for students with disabilities.

Disability Support Services staff serve as a resource for all faculty and staff at Fullerton College and we are eager to work together to ensure a successful college experience for students with disabilities.

On behalf of the Disability Support Services staff, we look forward to hearing from you and hope you find the handbook a significant and supportive guide. We welcome your suggestions on how the handbook and staff can best assist you.  Also, we provide training sessions tailored to your needs; contact us for a training appointment.

Sincerely:

Paul                                                Ruth
Paul McKinley                                                              Ruth Sipple
DSS Coordinator                                                                     DSS Coordinator

“Disability is the only minority that anyone can join at any given time."
Author Unknown

 

 

 

 

 

 

 

Disability Data on California Community College Students

 

Various Federal and State legislation have shaped college attendance for students with disabilities.  According to a Chancellor’s Office California Community College report, approximately 10% of the total community college student population is students with disabilities.  In a 2005-2006 study, students self-reporting disabilities to Disabled Students Programs & Services (DSPS) was about 3.5% of the 2,550,243 total student population.  The types of disabilities reported by these students were:

 

Primary Disability

Headcount

Acquired Brain Injury

4,499

Developmentally Delayed Learner

8,858

Hearing Impaired

3,659

Learning Disabled

21,321

Mobility Impaired

12,894

Other Disability

22,106

Psychological Disability

12,145

Speech/Language Impaired

561

Visually Impaired

2,547

 

Fullerton College currently serves approximately 20,000 students, with reported DSS students served as approximately 750 annually.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Philosophy and Mission of DSS

 

PHILOSOPHY

 

Disability Support Services (DSS) advocates the integration of qualified students with disabilities into the mainstream of the college’s programs and services.  DSS is committed to provide support services and auxiliary aids to students with disabilities and to ensure access and equal opportunity so students may attain their educational goals.  All DSS services are designed to enhance successful student participation at Fullerton College, making transfer to four-year institutions and transition to the workplace viable options.

 

MISSION STATEMENT

 

The mission of Fullerton College’s Disability Support Services is to support students in achieving their educational and personal goals.  To accomplish this, the Disability Support Services staff commits to the following guidelines:

 

  • The services and auxiliary aids exceed what is available to the general student population.
  • The services and auxiliary aids are offered in a timely fashion.
  • The services and auxiliary aids are based on the individualized educational capabilities unique to each student.
  • The services and auxiliary aids are of sufficient quality to have a positive impact on the student’s educational plan.
  • The services and auxiliary aids are evaluated and revised, as necessary, to assure student needs are met to the greatest possible extent.
  • Disability Support Services has a positive effect on student self-concept and self-esteem.

 

 

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Legal Foundations for Academic Accommodations

 

The fundamental principles of nondiscrimination and accommodations in academic programs were set forth through the 1973 Rehabilitation Act, Section 504. Other applicable laws include the Americans with Disabilities Act, Section 508 of the Rehabilitation Act, SB 105 and Title 5.

 

REHABILITATION ACT OF 1973

 

The Rehabilitation Act of 1973 defines handicapped individuals covered in Title V as “any person who (i) has a physical or mental impairment which substantially limits one or more major life activity (e.g., caring for oneself, performing manual tasks, walking, seeing, hearing, speaking, breathing, learning, working) and (ii) has a record of such impairment.”

 

Section 504 states, “No otherwise qualified individual with handicaps in the United States, as defined in section 7(8), shall, solely by reason of the handicap, be excluded from the participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving Federal financial assistance or under any program or activity conducted by any Executive agency or by the United States Postal Service” (The Rehabilitation Act of 1973).

 

The effect of Section 504 on post-secondary institutions is summed up by the concept of

program accessibility to students with disabilities.  “Accessibility includes the elimination of policy barriers, the provision of auxiliary aids such as readers and interpreters, and the provision of equal educational services and programs to disabled and non-disabled students, as well as the traditional physical access to the campus” (Johns, CAPED, Vol. 1 (No. 1), p. 7).  Furthermore, 504 states, “In its course examinations or other procedures for evaluating students’ academic achievements, institutions shall provide such methods for evaluating the achievements of students who have a disability that impairs sensory, manual or speaking skills as will best ensure that the results of the evaluation represent the student’s achievement in the course, rather than a student’s impaired skills except where such skills are the factors being measured” (Section 504, Subpart E, 104.44 c).

 

AMERICANS WITH DISABILITIES ACT (ADA)

 

In 1990, the ADA became law, extending universal civil rights protections for the first time to individuals with disabilities.  The ADA was modeled on the Section 504 regulations and the federal case laws that interpret them.  The ADA extended the protection for individuals with disabilities beyond federally funded institutions.

 

The Americans with Disabilities Act has had a dramatic impact upon program and physical accessibility for students with disabilities. Section 36.309 of ADA (Title III) states, "Any such authority that is covered by 504, or by Title II, because it is a function of a State or local government, must make all of its programs accessible to persons with disabilities, which includes physical access as well as modifications in the way the test is administered.”  Test accommodations include extended time, distraction-reduced setting, and assistance of a reader and/or scribe.  Moreover, “A public entity offering an examination must ensure that modifications of policies, practices, or procedures or the provision of auxiliary aids and services furnish the individual with a disability an equal opportunity to demonstrate his or her knowledge or ability."

 

The ADA uses the same definition of an individual with disabilities as Section 504 and specifies three protected categories:  (1) individuals who have a physical or mental impairment that substantially limits one or more major life activity; (2) individuals who have a record of a

physical or mental impairment that substantially limits one or more major life activity; and

(3) individuals who are regarded as having such an impairment.

 

 

Both the 1990 Americans with Disabilities Act (Title II) and the 1973 Rehabilitation Act’s

Section 504 regulations state that the college shall provide academic accommodations unless

(a)    the college can demonstrate that the accommodations are not necessary to ensure

(b)   nondiscriminatory participation by a handicapped student, or (b) the college can demonstrate that the academic requirement for which an adjustment is requested is “essential to the program of instruction being pursued by the student.”

 

SECTION 508 OF THE REHABILITATION ACT

 

In 1998, Congress amended Section 508 of the Rehabilitation Act (19 U.S.C. 794d) to expand the federal government's responsibility to provide electronic and information technology which is accessible to, and usable by, people with disabilities.  Section 508 requires federal departments or agencies that develop, procure, maintain, or use electronic and information technology, to ensure that the electronic and information technology is accessible.

 

In 2002, SB 105 (Burton) was signed into law; it requires that all state agencies comply with Section 508.  In a Chancellor’s Office memo dated March 20, 2003 regarding Legal Opinion M 03-09:  “Senate Bill 105 (Stas. 2002, ch. 1102) added language to Government Code Section 11135 and entities receiving state funds to comply with the requirements of Section 508 and its implementing regulations set forth in Part 1194 of Title 36 of the Federal Code of Regulations”. Thus, districts are required to adopt policies and procedures to ensure that all electronic and information technologies are accessible to persons with disabilities.  Before the district or college can legally purchase any software, hardware, operating system, telecommunication product, or other electronic or information technology, there must be policies and procedures in place to ensure that persons who use adaptive technology can access the information or program.  In addition, all college and district web sites must be designed in such a way so that they are accessible to persons who use adaptive technology, such as screen readers and braille displays.

 

TITLE 5, CALIFORNIA CODE OF REGULATIONS

Title 5, mandated by Section 504, was revised in November of 1992 and it requires that “all programs and activities in the California community college shall be available to all qualified persons without regard to ethnic group identification, religion, age, sex, color or physical or mental disability.  No person shall be denied the benefits of any community college program or activity on the basis of ethnic group identification, religion, age, sex, color or physical or mental disability”.

NOCCCD AP 6365 Accessibility of Information Technology

 

1.0       Whenever the North Orange County Community College District (NOCCCD) enters into a contract for the purchase, development, procurement, maintenance or use of any electronic or information technology, the vendor shall certify complies with the requirements of Section 508 of the Rehabilitation Act of 1973 and regulations. This requirement shall apply to software applications, operating systems, webbased intranet and Internet information and applications, telecommunications products, or multimedia products, self-contained closed products such as copiers, and desktop portable computers.

 

2.0       Each contract with such a vendor shall contain the following provision:

 

The vendor hereby warrants that the products or services to be provided under

this agreement comply with the accessibility requirements of Section 508 of

Rehabilitation Act of 1973, as amended, and its implementing regulations.

Vendor agrees to respond promptly to and resolve any complaints regarding

accessibility of its products or services that are brought to its attention. Vendor

further agrees to indemnify and hold harmless the North Orange County

Community College District from and against any claim arising out of its failure

comply with these requirements. Failure to comply with these requirements shall

constitute a breach and be grounds for termination of this agreement.

 

Services Provided to Eligible Students

The office of Disability Support Services provides the following services to qualified students who can benefit from the education classes, activities and services provided by Fullerton College with specific support services and/or aids.  The specific support services or aids must be directly related to the educational limitations of the student's disabling condition and the educational program of the student.

Counseling

·         Specialized Counseling

·         Specialized Individual Orientation

Directly Classroom Related

  • Interpreter (manual/oral)
  • Notetaking Assistance
  • Test Taking Accommodations
  • Transcription Services (Braille/non-Braille)
  • Specialized Tutoring Support

Other Services

  • Adaptive Computer Lab (High Tech Center)
  • Alternate Media
  • Reading Services
  • Accessible Parking.
  • Adaptive Equipment and Resources
  • Registration Assistance
  • Learning Disability Assessment
  • Liaison with Campus and Community Agencies

 

 

The following is important information about receiving and using DSS:

 

SPECIALIZED TUTORING SUPPORT

 

Currently, tutoring for DSS and all FC students will be conducted in the Fullerton College Tutoring Center. DSS students may obtain a referral for tutoring from one of their instructors or from one of the Learning Disability Specialists. If a DSS student feels that s/he has a need beyond what is available to them in the Fullerton College Tutoring Center, s/he may pursue additional assistance via the DSS (in the form of one on one authorization and/or one additional hour per week per subject) and in the Adaptive Computer Lab where additional help may be provided.

  

NOTETAKING ASSISTANCE

 

Notetaking assistance may be provided in a variety of ways.  Based on the student’s need, a volunteer peer notetaker may be utilized.  The instructor of the class will be notified if this service is needed and will be informed of the process on how to assist in finding a peer notetaker. The peer notetaker will take his/her notes on NCR (carbonless copy) paper and will turn in the copy of the notes to the instructor for the student who needs the notes to pick up after class. The instructor should contact DSS if a notetaker is not identified so other arrangements can be made as soon as possible.  A tape recorder can also be used to tape the class.  A student may be authorized to use his/her own tape recorder or to check out one of the DSS tape recorders.  Other options may be available based on the student’s need.

 

INTERPRETING SERVICES

 

Sign language interpreters are provided for students who are deaf or hard-of-hearing.  Eligibility for interpreting services will be determined by a DSS professional and will be based on verification of disability.  To schedule interpreters for classes, it is important for students to meet with the Interpreting Services Coordinator as soon as they are enrolled in classes to complete a request for services form. It is extremely important to use this service responsibly.

 

MEDICAL PARKING

 

Students must purchase a student parking sticker at the time of registration.  If they have a DMV placard, they must display both the placard and a student parking sticker (“S”).  If they do not have a DMV placard, they need to bring their student parking sticker to DSS along with a medical verification of their disability.  Once they are authorized for this service, they will complete an application for medical parking and take it to Campus Safety where the “S” sticker will be exchanged for a medical parking sticker (“M”).   

 

COMPUTERS

 

Specialized computers are available in various locations throughout the campus.  If necessary, some training may be provided through the Adaptive Computer Lab classes to enhance skills needed to use this specialized equipment. Students should be trained in the assistive technology used on these computers prior to enrolling in a class where it is needed.

 

READING SERVICES

 

All authorized reader services will be provided in the order they are received.  It is important for the student to contact DSS staff prior to the start of classes in order for adequate lead time to be provided for processing of the request.  Students meet with DSS staff to determine what book(s) need to be on tape and fill out a Request for Reader Services form.  If the book is not available through DSS’s sources, the book may be scanned using specialized equipment.  Training will be provided as needed to use the equipment to access the text.  If authorization is necessary for an auditory form of a test, several options are available including a reader, a taped test or a computerized version.

 

ALTERNATE MEDIA

 

Alternate media production is the process of translating/transcribing college and course materials into an alternate format such as Braille, electronic text, large print, tactile representations, etc. These formats provide the content in a manner and medium appropriate to the significance of the message and the abilities of the individual with the disability. Collaboration between the instructor/staff and DSS is important because of the time-consuming nature of the task. If the materials are designed with access in mind (see Universal Design for Learning Principles – page 15), the provision of alternate media formats is simplified and everyone benefits. The DSS Alternate Media Specialist is the campus resource for this service.

 

TEST TAKING FACILITATION

 

For students who have been authorized for test taking accommodations, the following procedure should be utilized:

                                                    

1.   Students provide the instructor (preferably at the beginning of the semester) with a DSS Instructor Letter which explains that they are eligible for services at DSS.

2.   Students pick up a Test Taking Facilitation form from DSS and take it to the class instructor no less than one week before the scheduled test.  The student should fill out the top half of the form and the instructor fills out the rest of it, responding to sections with information on how the rest of the class is taking the test. The instructor then signs the bottom of the form.

3.   The form must be signed by the instructor and returned to DSS along with the testing materials before the date the test will be administered. Students are required to schedule a test appointment.

4.   On the day and time of the test, the student comes to DSS to take the test.  If extended testing time interferes with another class or causes a student to miss class lecture, an alternate testing time will need to be arranged.

 

 

 

ADAPTIVE COMPUTER LAB CLASSES

 

Students who are DSS eligible may take these support services classes.  Students receive academic and computer instruction which is arranged on an open-entry and individualized basis. Learning Strategies (STSV 75) and/or Word Processing (STSV 71) can be taken for .5 to 2.0 units each and the hours are arranged around the student’s schedule and preference.  These classes are listed under the Student Support Services section of the Fullerton College class schedule.

 

0.5 unit     =  1.5 hours per week

1.0 unit     =  3    hours per week

2.0 units   =  6    hours per week

 

REGISTRATION ASSISTANCE/SPECIALIZED COUNSELING

 

DSS specialists are available for specialized disability related academic counseling appointments and for registration assistance appointments.  All DSS students are eligible for priority registration.  

 

Educational Accommodations and Standards

 

Educational accommodations and academic adjustments make courses accessible to students with disabilities. Educational accommodations and adjustments do not alter content, only the delivery of such.  By law, students with disabilities must be given the opportunity both to acquire information and to be evaluated in a way that allows the student to fully demonstrate his/her knowledge of the subject.  Accommodations and adjustments are designed to assist students in overcoming functional limitations resulting from their disability and are not used to lower academic standards.  DSS serves as a resource to the college in providing educational accommodations and adjustments.  Students with disabilities will still be responsible for meeting course and conduct requirements.

 

Educational accommodations and academic adjustments are authorized by the Learning Disability Specialist and are determined based on the functional limitations of the student’s verified disability.  Some examples follow:

 

Low Vision

  • Seating near front of class
  • Large print handouts, lab signs, and equipment labels